FAQ

How to

Do I need to the use Fetch app?

1 Sept 2023

To use your pet’s plan you’ll need the Fetch app 📲, here you can:

📄 See and manage plan documents (including PDS)
🐾 Update you and your pet's details
⏳ Skip wait periods and set up Fast Claims
📋 Submit and track claims
🏥 Update vet details
💬 Contact us or our 24/7 pet emergency line