Just open a chat with us in-app or on our website, or email us at support@fetchpet.au. If you have an emergency claim and you need to us to give you or your vet a call, just message us in-app. We're open 9-5pm Weekdays, 9-3pm Sat, 9-1pm Sun & Public holidays AET (Exc. Christmas Day, Boxing Day, New Years Day, Easter Sunday)