Fetch Fast Claims ⚡️ is designed to make the claims process quick and easy for you and your vet. Here’s how it works:
Assess health history: When you first join Fetch, let us know your pet’s vets (including any previous vets) and we can check their health history to identify any pre-existing conditions. This helps you know your pet’s cover upfront.
Direct payments to vets: If your vet supports direct payments, Fetch can pay the entire invoice to your vet. You only need to pay your contribution (including any excluded items) in-app first. Fetch doesn’t charge any fees for this service, and we can pay your vet in real-time, depending on their bank.
Quick processing: Claims are checked and paid in just 15 minutes, during opening hours and once all necessary information is provided.